It’s Not WHAT You Say….
It’s not what you say, it’s how you say it. A pretty well-known saying, right? A statement like this couldn’t be truer, yet so wrong at the same time. Effective communication, persuasion, and relationship building are all parts of being able to not only say the right thing but say it the right way. WHAT YOU SAY Let’s look at a couple of examples. “If you could call me back at …” -Or- “I can be reached at…” “Please let me know if this works for you…” -Or- “Which of these